Truffle Social is a social media agency with outposts in London and LA, which helps big brands make a splash digitally.

Leading a fast-growing transatlantic agency, the Truffle Social CEO found herself under intense pressure to juggle the tasks of her professional and personal life, while keeping a keen eye on the all-important big picture.

What Truffle needed was assistance across the board and crystal-clear processes for streamlining and automating tasks.

Truffle’s Klone started off by cleaning and digitising the company’s filing system, so any work can be accessed instantly, and then took responsibility for the CEO’s whole diary: including scheduling in contract-renewal reminders for clients, sending emails and creating and sending contracts.

Truffle’s Klone also sources and schedules interns and takes care of personal tasks and scheduling: spanning from shopping to travel management.

Since enlisting the help of Kloned, Truffle Social’s CEO has freed up time and energy to focus on creating impactful campaigns, leading diverse teams and securing a pipeline of high-value clients.

‘At first, I was sceptical to work with a remote PA service but the journey with Kloned has been completely streamlined and efficient, allowing me to be able to focus on my priorities, safe in the knowledge that other tasks are being taken care of…
Our way of working out processes has evolved into something that works really well for me and I feel like Kloned take pride in their work, seeing things through from start to finish and always thinking a few steps ahead which, with my busy schedule, is absolutely essential… Great company and I couldn’t recommend them more highly!’